"I am so grateful for you doing such a fantastic job on my upper arms. My problem started after I lost 5 stone in weight. I looked in the mirror one day and I thought oh, whats all that hanging and when I looked closer it was all wrinkled skin hanging from my arms. When I was fat I couldn't show my arms and even though I had lost weight I couldn't show my arms. I decided to have the operation which you so skillfully did for me. You made me feel so relaxed and comfortable. I wasn't a bit nervous. It has changed my life and I never cover my arms now. I always wear sleeveless dresses and tops - it's absolutely brill. I would recommend you to anyone. You're simply the best."